At NAGPUR BODY MASSAGE, we strive to provide the best possible service and customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued.
📅 Cancellation Policy
- Customers can cancel or reschedule their booking within a reasonable time before the scheduled appointment.
- Cancellations made well in advance may be eligible for a full or partial refund.
- Late cancellations or last-minute changes may not qualify for a refund.
❌ No-Show Policy
- If the customer is not available at the scheduled time and location, it will be considered a no-show, and no refund will be provided.
- Please ensure you are available at the booked time to avoid cancellation charges.
💳 Refund Eligibility
Refunds may be issued in the following cases:
- Service was not delivered due to our fault
- Therapist was unavailable or booking was not fulfilled
- Duplicate payment or overpayment
Refunds will not be provided for:
- Change of mind after service has started
- Dissatisfaction due to personal preference
- Incorrect information provided by the customer
⏳ Refund Process
- Approved refunds will be processed within 5–10 business days.
- The refund will be issued through the original payment method.
- Processing time may vary depending on the payment provider.
⚠️ Service Issues
If you are not satisfied with the service, please contact us immediately. We will try to resolve the issue or offer a suitable solution where possible.
📞 Contact Us
For refund-related queries, please contact:
Email: help@nagpurbodymassage.in
Mobile: +91 7020306244
By booking a service with NAGPUR BODY MASSAGE, you agree to this Refund Policy.